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Hund und Katze optimal versichert liegen glücklich nebeneinander.
Animals

Exclusive insurance package

Security is a great feeling – especially when it comes to your best friend. wau-miau has developed a new Exclusive insurance package in cooperation with PocDoc®. Whether you're at home or out and about, this package ensures that your pet is covered for all emergencies.

New partnership with PocDoc®

Telemedicine has become increasingly important in recent years and has firmly established itself as an alternative communication and treatment channel. The model is also becoming increasingly popular in terms of providing medical advice for pets. In order to provide our customers with this practical service, wau-miau has developed the new and future-oriented Exclusive product option with its partner PocDoc®. With wau-miau Exclusive, you can help your beloved pet even faster in the event of an incident, even if you don't have direct access to a vet. 

Exclusive insurance package

The main benefits at a glance
01
Unlimited advice over the phone from emergency vets (24/7)
02
Comprehensive PocDoc® first aid kit
03
Intuitive PocDoc® first aid app
04
Health and accident insurance for the whole year
05
Comprehensive benefits for alternative and complementary medicine
06
Unlimited sums insured
Monthly premiums*
Exclusive dog
Exclusive cat
Calculate premium Calculate premium
Overview of benefits
Sum insured
Deductible: CHF 250.–, CHF 500.– oder CHF 1'000.– (dog); CHF 150.–, CHF 300.– oder CHF 600.– (cat)
Assumption of costs
Basic benefits
Veterinary treatments and medicines
Diagnostic tests and radiological examinations
Surgical procedures
Food and accommodation costs
Emergency surcharges
Additional benefits
Transport
Rehabilitation
Complementary/alternative medicine
Prevention
Dental medicine
Chemo and radiation therapy
Hereditary/breed diseases
Euthanasia (putting an animal to sleep), Special feed on prescription, Lost & found service to help locate a missing animal
PocDoc® first aid kit
Intuitive PocDoc® first aid app
Telephone and video consultations via PocDoc®
Monthly premiums*
Exclusive dog

unlimited

 

freely selectable

90% (after deductible)

max. CHF 500.– per calendar year

max. CHF 500.– per calendar year

max. CHF 500.– per calendar year

max. CHF 500.– per calendar year

max. CHF 500.– per calendar year

max. CHF 5'000.– per calendar year

max. CHF 5'000.– per calendar year

max. CHF 500.– per calendar year

Telemedicine unlimited, max. 5 video consultations per
calendar year

CHF 40.40 and over
Calculate premium

* Figures in CHF. Premiums are invoiced once a year. You can find more information on premium development under “Further information and downloads”.

Exclusive cat

unlimited

 

freely selectable

90% (after deductible)

max. CHF 500.– per calendar year

max. CHF 500.– per calendar year

max. CHF 500.– per calendar year

max. CHF 500.– per calendar year

max. CHF 500.– per calendar year

max. CHF 5'000.– per calendar year

max. CHF 5'000.– per calendar year

max. CHF 500.– per calendar year 

Telemedicine unlimited, max. 5 video consultations per
calendar year

CHF 32.70 and over
Calculate premium

* Figures in CHF. Premiums are invoiced once a year. You can find more information on premium development under “Further information and downloads”.

Hund mit Erste-Hilfe-Set von PocDoc® im Schnee.

How does PocDoc® work?

Find out more
Further information and downloads

VALIDITY

If your pet is in good health and over 3 months old, we shall be pleased to include it in the policy. Once covered, your pet can remain insured for the rest of its life. wau-miau pet insurance is automatically renewed for a further year unless cancelled at least 3 months before expiry.

CHOICE OF VET

With wau-miau a free choice of vet is guaranteed. ERV recognizes practising vets with a federal diploma or therapists with an equivalent qualification. In addition, they need to belong to the following societies/associations:

Vets
Membership of the “Swiss Veterinary Society” (SVS)

Therapists
No special recognition required

LEGAL INFORMATION

Maximum sums insured and premiums in Swiss francs. All premiums include federal stamp duty. As at March 2025. We reserve the right to make changes to benefits and premiums.

The General Conditions of Insurance (GCI) E473-03.25 apply.

PREMIUM DEVELOPMENT

Due to rising healthcare costs in old age, the premium adjusts over the years. The premium is adjusted to the next highest age group when your pet reaches its third, fifth, seventh, ninth and eleventh birthday. An overview of premiums for dogs can be found here. An overview of premiums for cats can be found here. 

WAITING PERIOD

The waiting period is the period of time after the commencement of insurance during which no benefits are paid. The wau-miau policy has the following waiting periods:

  1. Accidents: 10 days after commencement of insurance
  2. Illness: 30 days after commencement of insurance
  3. Hereditary and/or breed-specific illnesses: 90 days after commencement of insurance

Further information on waiting periods can be found in our GCI.